Refund policy

Refund & Exchange Policy

Your satisfaction matters to us. If you're not completely happy with your order, we're here to help!

Eligibility for Refund

We accept refunds only if:

• The item is unworn and in its original condition
• All original packaging and tags are intact
• The request is made within 14 days of receiving your order

How to Request a Refund

Please email us at support@fivefooteight.store with the following details:

• Your name associated with the order
• Order Number
• Reason for the refund or exchange

After We Receive Your Return

Once your return arrives, we’ll inspect it to ensure it meets our refund criteria. If approved, your refund will be processed promptly to your original payment method.

Note: We cannot process refunds for items returned after the 14-day window or items that show signs of wear.